Konstantinos Christodoulakis

Experienced and Certified Executive professional with an outstanding 20 years track record as a Practitioner on IT Governance, Program & Project Management, Service Management and Digital Transformation in various international markets and countries.

Having managed inter-departmental and inter-company IT projects, he gained valuable knowledge and expertise to help companies achieve their strategic goals and realise business benefits through the effective and innovative use of IT.

What I Do

Project Management

Project Management

Initiating, Planning, Executing, Monitor, Controlling, and Closing the work of a team to achieve specific goals and meet specific success criteria at the specified time.

Contract Management

Contract Management

Managing the contract creation, execution, and analysis to maximize operational and financial performance at an organization, all while reducing financial risk.

Portfolio & Program Management

Portfolio & Program Management

Managing decisions about investment mix and policy, matching investments to objectives, asset allocation for individuals and institutions, and balancing risk against performance.

IT Service Management

IT Service Management

Adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.

Testimonials

Resume

19 Years of Experience

Experience

June 2017 - Current
Single Resolution Board via ATOS

Project Manager | Solution Architect

Key responsibilities:
- Manage the implementation of information systems to meet identied business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, and quality;
- Give proposals for project strategies, planning, the denition of tasks and deliverables, review of project deliverables, quality control, risk analysis and management, status reports, problem reporting and management systems, follow up and organization;
- Guide the team in charge of project activities and review their deliverables;
- Participate in functional working groups and progress meetings;
- Estimate costs, timescales and resource requirements for the successful completion of each project to agreed terms of reference;
- Prepare and maintain project and quality plans and tracks activities against the plan, provide regular and accurate reports.

December 2012 - May 2017
National Bank of Greece Group | IT Governance Division

IT Governance Officer

Key responsibilities:
- Project Management on IT Governance Projects;
- Participating in the IT Budgeting and Contract Management;
- Participating in the IT Architecture Group (6 members);
- Create and develop plans supported by a business case to deliver targets for Services Transformation including the forecasts and reports associated with these plans;
- Manage the IT policies, procedures and Governance frameworks and make sure that they are followed and up to date. Conduct annual reviews with the policy/processes owners;
- Develop, manage and enhance the IT Governance framework, road map & governing processes;
- Research, recommend, manage and participate in implementing any required IT standards, controls or policies and procedures;
- Identify gaps in the effectiveness of the implemented IT controls, and identify opportunities for enhancements and innovation;
- Participate in any project-related work to address Technologies compliance as mandated.

February 2009 - November 2012
National Bank of Greece Group of Companies

IT Project Manager | Scrum Master | Solution Architect

Key responsibilities:
- Lead and organise application services according to the different focus streams, processes, industry standards and best practices;
- Own technical authority on application build, ensure denition and realisation of technical designs according to solution denitions and standards;
- Build and manage agile pools of internal and external expertise to manage the supply chain and operations applications and projects at optimum capability and costs;
- Collaborate closely with other departments and external Service Providers (4 multicultural companies) in the execution of tasks;
- Monitor and report completion of tasks/activities to the Program Steering Committee and ensure on-time and quality delivery.

November 2008 - May 2017
concept+

Principal Business Consultant on Digital Transformation | Founder

Key responsibilities:
- Lead and develop concept+, a Scrum Agile Team responsible for providing services around the emerging and transformational technologies of Cloud, Mobility and Social media;
- Build and Deliver capability around enterprise business transformation leveraging digital technologies and solutions–across industries and customer segments;
- Define POVs and concepts around digital technologies for various industries, determining market requirements, creating solution documents and carrying out digital practice development;
- Deliver Digital Transformation strategies for clients and lead concept+ teams or working with teams to understand client needs and deliver effective strategies, roadmaps, and transformation in various channels and solutions (mobile applications on iOS and Android platforms, web applications, web services integrations and Social Media applications);
- Continuously improve digital service processes to ensure they are performing at their highest potential and making improvements, both technical and usability.

November 2006 - January 2009
PostScriptum

CTO

Key responsibilities:
- Lead and develop internal IT team (of 10 people) by setting individual targets according to the departmental mission, IT strategy and business needs;
- Coordinate, guide and challenge the members of the team according to their duties;
- Initiate and support internal improvement activities;
- Accountable for resource planning based on the demand-driven by different focus streams;
- Improve planning and resource allocation process;
- Manage 3rd parties' providers for out-sourced applications;
- Leading a consortium of 5 companies, providing IT Services for the Clients);
- Coordinate a team of 10 freelancer consultants from 6 different countries, who worked as External Service Providers for the Company.

September 2003 – October 2006
cosmoONE

B2B Systems Integration Technical Manager | Project Manager

Key responsibilities:
- Business Development and Project Management on cosmoONE reqMonitor solution (J2EE Web Application for Monitoring and Controlling the whole procedures of Procurement Contracts - Department of Supplying Chain Management of Hellenic Telecommunications Organization;
- Project Manager on the Implementation of the Contracts Management Application and the integration with the Commerce One B2B Platform and external Oracle Procurement modules;
- Lead and organize application services according to the different focus streams, processes, industry standards and best practices;
- Own technical authority on application build, ensure denition and realization of technical designs according to solution denitions and standards;
- Collaborate closely with other departments and 3rd parties in the execution of tasks;
- Monitor and report completion of tasks/ activities and ensure on-time and quality delivery.

December 2000 – August 2003
cosmoONE

B2B Systems Integration Technical Manager

Key achievements:
- Technical Analysis and Design on B2B Integration Projects of Hellenic Telecommunications Organization Group of Companies: integrations between cosmoONE Procurement applications and legacy Oracle ERP Systems. Leading a team of 8 people;
- Technical Supervisory in all Integration Projects of the company with the use of SOAP/WebServices/BizTalk Services/xCBL/OAG;
- Installation, implementation, migration and operational support in all Procurement Projects of the company, using Commerce One procurement solutions (BuySite, EBD and COP).

Education

October 1995 - September 1997
EL.KE.PA. (Greek Productivity Center)

Software Engineer | Educational Program «Software Engineer I & II»

- Computer science;
- Computer information and control systems Computer science;
- Software engineering (programming);
- Communications;
- Information systems Technology;
- Information technology.

January 1989 - June 1995
National Technical University of Athens | School of Mechanical Engineering

Mechanical Engineering

(Production Management, Management Study, Operations Research Study)
Studies
- Design, Programming and Control of Operational Systems;
- Operational Research;
- Manufacturing;
- Quality Assurance and TQC (Total Quality Control);
- Finance and Marketing;
- Technical Services and Ergonomy.

September 1982 - June 1988
1st Lyceum of Kifissia

Secondary education (giving access to higher education)

1st Lyceum of Kifissia, Athens - Greece.
Graduated with Honors.

Business Skills

Project Management

95%

Program & Portfolio Management

90%

Contract Management

85%

Web Development

90%

IT Service Management

80%

IT Governance

80%

Enterprise Architecture

70%

Mobile Development

70%

UX Design

80%

Tools & Technologies

SharePoint

95%

Project Server

90%

ServiceNow

90%

JIRA & Confluence

90%

WordPress

90%

Microsoft SQL Server

80%

Social skills and competences

Empathy

90%

Verbal and Written Communication

80%

Creating Listening

90%

Cooperation

95%

Nonverbal Communication

90%

Certifications

Certifications

Trainings & Certifications

2020

PEOPLECERT

ITIL® Practitioner for Service Management

Certification: AXELOS
License number: GR772004775KC

  • CSI (Continual Service Improvement)
  • Organisational Change Management
  • Communication
  • Measurement and Metrics
2020

PM² Alliance

PM² Essentials Certification

Certification: PM² Essentials
License number: CERPM2020041777923-M

PM2 Essentials
PM2 In Practice
Managing Risks
Managing Requirements & Stakeholders

2020

University of Helsinki

Elements of AI

Certification: University of Helsinki
Elements of AI Course

The Elements of AI is a series of online courses created by the University of Helsinki, on the following topics:
– AI problem solving
– Real world AI
– Machine Learning
– Neural Networks
– Implication of AI

2019

University of Nicosia

Digital Currencies

Certification: University of Nicosia
Blockchain timestamped certificate

The Massive Open Online Course (MOOC) provides an introductory understanding of decentralized digital currencies, such as Bitcoin and blockchains (distributed ledger technology). The course is structured around four general topics: theoretical introduction to digital currencies (history, decentralized consensus, technical overview of Bitcoin, alternative uses of the blockchain), financial and regulatory implications of digital currencies, innovation & future development.

2019

Business Training SA / NV

TOGAF 9 Foundation

Certification: Open Group
License: 135247

2018

European Commission

PM2 @ EC Certified

Certification: PM2
License: C – 0 733

PM C1 – PM2 Essentials
PM C2 – PM2 In Practice
PM C3 – Managing Risks
PM C4 – Managing Requirements & Stakeholders

2018

Business Training SA / NV

Management Of Risk (MoR) Foundation

Management of Risk (M_o_R) is a route map for risk management. It can help organizations identify, assess and control risks and put in place effective frameworks for making informed decisions.

2016

SCRUMstudy

Agile Expert Certified (AEC®)

Certification: SCRUMstudy
License: 551044

2016

SCRUMstudy

Scrum Product Owner Certified (SPOC®)

Certification: SCRUMstudy
License: 550966

2014

SCRUMstudy

Scrum Master Certified (SMC®)

Certification: SCRUMstudy
License: 60063

2014

SCRUMstudy

Scrum Developer Certified (SDC®)

Certification: SCRUMstudy
License: 59439

2014

ServiceNow

ServiceNow Certified Implementation Specialist

Certification: ServiceNow
License: 0300160

2014

ServiceNow

ServiceNow Certified System Administrator

Certification: ServiceNow
License: 01002068

2014

Quint Group | EPAEON

ISO 22301 Foundation

Certification: PECB
License: PECB-BCMSF-100219

2013

Quint Group | EPAEON

PRINCE2® Practitioner in Project Management

Certification: APMG-International
License 14725-751936

2013

Quint Group | EPAEON

IT Governance Foundation based on COBIT® 5.0

Certification: ISACA
License 02366352-01-YD3D

2013

PEOPLECERT

ITIL® Foundation for Service Management

Certification: APMG-International
License GR750064631KC

2010

Microsoft Hellas

Microsoft Certified Professional

Managing Projects and Portfolios on Microsoft Project Server (EPM) and SharePoint Server.

2006

PMI

PMP Certification Training Course

PMP Certification Training Course – Project Management Institute Greece section.

2001

Commerce ONE

Commerce ONE | Platform Training

Supply Chain Management, Financing, Regulatory Approvals, Contract Management, Billing and Payment using Commerce ONE B2B Platform.

1997

ITEC | Microsoft

MCSE | MCSD

Microsoft Certified Solution Developer (MCSD) & Microsoft Certified Specialist (MCP) Training Program.

Portfolio

Indicative Portfolio of my works
The Hellinikon | Website

The Hellinikon | Website

Web Development
National Bank of Greece Historical Archive | Website

National Bank of Greece Historical Archive | Website

Project Management, Web Development
Soya Hellas | Website

Soya Hellas | Website

Web Development
Sifnos House | Website

Sifnos House | Website

Web Development
Yannis Kontos | Website

Yannis Kontos | Website

Project Management, Web Development
Pneumonology.com | Website

Pneumonology.com | Website

Web Development
Open The Black Boxes | Website

Open The Black Boxes | Website

Web Development
Danae Stratou | Website

Danae Stratou | Website

UX Design, Web Development
WIND News | Intranet

WIND News | Intranet

UX Design, Web Development
ANAX Photos | Website

ANAX Photos | Website

UX Design, Web Development
MEIHUNT | Website

MEIHUNT | Website

UX Design, Web Development
Villa Grande Crete | Website

Villa Grande Crete | Website

UX Design, Web Development
Ioakimidis textiles | Website

Ioakimidis textiles | Website

Web Development
SARMED | Website

SARMED | Website

UX Design, Web Development
Canuto Kallan | Website

Canuto Kallan | Website

UX Design, Web Development
GEM Architects | Website

GEM Architects | Website

Web Development
Nena Kevorkian | Website

Nena Kevorkian | Website

UX Design, Web Development
BreastCare by REA Maternity | Website

BreastCare by REA Maternity | Website

UX Design, Web Development
Hellas EAP | Website

Hellas EAP | Website

Web Development
Iatrika News | Website

Iatrika News | Website

UX Design, Web Development
BPC | Website

BPC | Website

Web Development
Xenodohos | Website

Xenodohos | Website

UX Design, Web Development
Giorgos Kypreos | Website

Giorgos Kypreos | Website

UX Design, Web Development
VITAL Space | Website

VITAL Space | Website

UX Design, Web Development
National Gallery of Greece website and applications

National Gallery of Greece website and applications

Mobile Development, Project Management
EDRMS application

EDRMS application

IT Service Management, Project Management
Enterprise Project Management application

Enterprise Project Management application

Contract Management, IT Governance, IT Service Management, Program & Portfolio Management, Project Management
Quality Testing & Defects Management application

Quality Testing & Defects Management application

IT Service Management, Project Management
BuySite | B2B Procurement Service

BuySite | B2B Procurement Service

IT Service Management, Project Management

Blog

My Diary

Contact

Contact us

+32 474214886

Wezembeek-Oppem, Flanders, Belgium

con@digital-pl.us

Project Manager

How Can I Help You?