Emotional intelligence in Agile project management…and one more thing!

Hello, fellow Project Managers! Today I will talk to you about the importance of emotional intelligence in Agile project management.

As a Project Manager coordinating large multidisciplinary projects, I’ve learned one thing: emotions matter.
Let me explain. You see, in Agile project management, the team is everything. Without the team, there is no project. And without emotional intelligence, there is no team.

First of all, as a Project Manager, I need to connect with my team members on a personal level. I need to understand their strengths, weaknesses, and motivations. I need to be able to communicate effectively and build trust. And most importantly, I need to be able to listen to them and understand their perspectives.
Secondly, conflicts and problems are inevitable in any project. It’s how we handle them that makes the difference. Emotional intelligence allows us to manage conflicts respectfully and productively. It enables us to find common ground and work towards a solution that benefits everyone.
Thirdly, Agile project management is all about providing value. Emotional intelligence allows us to understand the needs of our stakeholders and deliver value that meets their expectations. It allows us to be flexible, resilient, and effective in a constantly changing environment.

Let me give you an example. Imagine a hypothetical situation: I lead a multicultural IT project with team members from different countries and backgrounds. We’re on a tight deadline, and tensions are running high. Suddenly, a critical component of the project fails, and we’re faced with a significant setback.
In this situation, emotional intelligence is crucial. I need to be able to manage the emotions of my team members and keep them motivated. I need to communicate effectively across cultural barriers and find a solution that works for everyone. And most importantly, I need to stay calm under pressure and lead my team towards success.

So, my dear friends, remember this: emotions matter in Agile project management. As Project Managers, we must lead with empathy, understanding, and respect. Let’s sprint towards success together, one emotional step at a time!

“Emotional intelligence” | Painting by Adrian Sibley (at Saatchi Art).

Disclaimer: The views expressed in each blog entry are mine and do not necessarily represent the views of my employer.